Frequently Asked Questions
Everything you need to know about styling your home with Casa Bella Decor.
What is the standard shipping timeframe for furniture and decor?
Most decor items are processed within 2-3 business days and delivered within 5-7 days. Larger furniture pieces may require 2-3 weeks for specialized white-glove delivery to ensure they arrive in perfect condition.
Do you offer international shipping?
Currently, Casa Bella Decor ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home accents?
We offer a 30-day return policy on all eligible home decor. Items must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also log in to your Casa Bella account to view real-time updates on your shipment's progress.
Are your products covered by a warranty?
Yes, all furniture items come with a one-year limited warranty against manufacturing defects. If you experience any quality issues, please contact our support team with your order number and photos of the defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.