Returns & Exchanges
At CasaBella Decor, we want you to love every piece in your home, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your purchase isn't the perfect fit, we are here to help you find a solution or provide a full refund.
Initiate Your Return
Log into your CasaBella account or visit our online returns portal with your order number and email address to start the process.
Prepare the Item
Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
